FullCount

Residents can view their FullCount dining balance in K4Community Plus

Basics

Read Time: 2 minutes

Required Modules

Team Hub
Plus

Supported User Types

Caregiver
Resident

Implementation Impact

Medium

Pricing

Paid

More Info

Contact K4Connect

support@k4connect.com
+1 (888) 876-9673

Description

FullCount paired with K4Community allows resident users to access their FullCount dining balance in K4Community Plus.

Key Benefits

  • Integrate two tools that your community uses regularly
  • Create a single location for residents to digitally interact with your community, reducing resident confusion

Requirements

K4Community Modules: Team Hub, Plus

  • An active FullCount instance

End-To-End Experience

After FullCount is enabled for your K4Community system, a resident’s dining balance will dynamically appear in K4Community Plus. In the Dining section of the resident app, a card (see screenshot below) will be visible and this card will share the resident’s up-to-date dining balance in FullCount.

The FullCount integration requires minimal management after the initial implementation in which community teams will need to “map” or “relate” a resident record in K4Community to a resident record in FullCount. This is done in Team Hub.

Friends & Family User Experience

This integration is not applicable to Friends & Family users.

Screenshots

Implementation

Deployment Impact

Medium

Overview

To enable FullCount, you will need to provide K4Connect with your community’s FullCount ID. Your Customer Success Manager will then support you in mapping resident records in K4Community to resident records in FullCount. This can be done in bulk by K4Connect or manually in Team Hub by the community team.

For more information and to enable FullCount, please contact your Customer Success Manager.

Was this information helpful?